Connections are a common point of failure in organizations. In response, most companies create roles for people to manage those connections and ensure that things don’t “fall through the cracks.” The project manager is a popular role that serves this function.
Traditionally, project managers ensure that things don’t fall between the cracks by coordinating and tracking each and every connection. The project manager makes sure the gears line up and mesh properly. In an increasingly complex world, this has become a herculean task.