Process Management

How to Win at the Digital Transformation of Procurement? by Bertrand Maltaverne

At a function level, what Procurement does (buying goods or services from external sources) hasn’t changed much and will not. What does change is the world that Procurement operates in? Procurement does not operate in a vacuum so how it does the job has to reflect his times (and continuously do so). Also, it has to take into account with/for whom it does it. It is about addressing expectations, serving stakeholders, attracting talent, and much more.

Process Side of Change Management by Ramkumar Viswanathan

People, Process and Technology are three pillars of change management. In this blog, I am going to look at the process side of change management. Although Process has a considerable overlap with other two aspects, there is still room to look at process in isolation. Borrowing from the simple yet effective model of Lewin, Process can be unfreezed, analysed and repackaged as shown in the below diagram.


Figure 1: Transforming Cube to Cone

Agile in Professional Services by Miriam Gilbert

In 2012, the renowned management guru and business book author Steve Denning wrote an article entitled “The Case Against Agile" which had almost 80,000 views and caused a lot of debate in management circles.

Here, Denning debunked the top ten objections put forward by organisations as to why Agile cannot possibly work for them.