Process Management

Can continuous improvement be successful?

For businesses today, the requirement to be able to change is integral. Continuous Improvement (CI) can be a means of ensuring your organisation is keeping up-to-date with the world around them. Although the challenges are numerous, CI can be successful if organisations consider the following 4 recommendations:

Obstacle

Recommendation

What is Continuous Improvement and why businesses need it?

To remain competitive in the modern era, staying still and simply functioning is practically prehistoric. Businesses must be efficient and ahead of the curve, which can be done in a number of ways, one of which is through implementing a culture of Continuous Improvement (CI). Firms are competitive, not by their product/service, location or process, but by what it knows about how it behaves in various situations and understanding how to improve the efficiency of this behaviour. CI provides this knowledge and allows an organisation to constantly act on this knowledge.

Agile Transformation: Same old change approach - Engaging the whole system by Nick Kemp

In this exclusive series, Nick Kemp discusses the importance of considering the people using your services to ensure the changes can be successful. He looks at how the role of traditional change is affecting organisations ability to be agile, considering the nature of people during times of change, highlighting the importance of creating the conditions to encourage people to change.

Bio

Establishing a Culture of Continuous Improvement (Part 2) by Bryan Robertson

Recently I was asked to speak at a leadership event for representatives from all over NHS Scotland, to share some examples of what we had experienced as the critical success factors for delivering improvements in organisations, to ensure lasting results.

Upon reflection, it certainly felt that the 10 factors to deliver sustainable improvements, had a lot of resonance with the challenges and the opportunities the NHS faces at 70.

How to implement Lean Management in your front and back office operations (A Quick Guide) by Jose Sevilla

Nowadays the term Lean Management (LM) is widely used and mostly understood. However, implementing a proper LM program requires some expertise to guide you through the different stages and fully achieve the desired results. Here's a quick guide of what you need to consider in order to successfully implement such a program.

Blockchain: what are the opportunities for Procurement? by Bertrand Maltaverne

To be honest, I haven’t totally figured out all of the details of the inner workings of the blockchain technology. And, I do not think I will ever try to as some of it is very technical. I also do not believe that Procurement professionals should do it either. However, it is important to understand the implications of the blockchain technology. Because of the way the blockchain works, it has unique characteristics that represent a breakthrough with tremendous value for Procurement.

Anybody Out There? by Kelly Swingler

You’re about to embark on a change programme, you’ve spent weeks or months planning the changes behind the scenes and you’ve announced the changes to your people. You’ve got a communication plan with all of the announcements, the meetings and the emails scheduled and still your people don’t seem engaged with the changes or understand the reasons for them – what’s next?

A Year of Less by Kelly Swingler

Over the last few months' we’ve seen the likes of retailers such as NEXT and Tesco scale back their growing empires.  Where they had started to sell everything to everyone online and in stores, the decline in the retail sector has seen a significant change.  Store closures, redundancies and a change in the goods being sold seem to be just the start of the changes being implemented in retail.

Companies who have always been slightly more niche and specialist such as Aspinal, instead of a decline in sales and store closures, are on an incredible journey of growth.

How to Win at the Digital Transformation of Procurement? by Bertrand Maltaverne

At a function level, what Procurement does (buying goods or services from external sources) hasn’t changed much and will not. What does change is the world that Procurement operates in? Procurement does not operate in a vacuum so how it does the job has to reflect his times (and continuously do so). Also, it has to take into account with/for whom it does it. It is about addressing expectations, serving stakeholders, attracting talent, and much more.

Process Side of Change Management by Ramkumar Viswanathan

People, Process and Technology are three pillars of change management. In this blog, I am going to look at the process side of change management. Although Process has a considerable overlap with other two aspects, there is still room to look at process in isolation. Borrowing from the simple yet effective model of Lewin, Process can be unfreezed, analysed and repackaged as shown in the below diagram.


Figure 1: Transforming Cube to Cone