And The Oscar For Best Project Goes To... by Guy Butler

I once pitched an Operational Excellence programme to the top team of the company I was working for at the time.

Wanting to make an impact, I came up with a catchy name to emphasise the journey we needed to take.

The pitch day came. Standing at the front of the room, I opened with a story of Julius Caesar crossing a river in order to get to Rome and sort things out.

Complexity is a Friend, Once You Understand It by Karen Walker

Complexity as the enemy is a popular catch cry.

So what creates complexity in organisations and should strategies that generate complexity be avoided?

Here’s a quick summary of what is typically described as making organisations more complex.

People; more staff, more staff locations, multiple lines of accountability and responsibility, role duplication, diversity of workforce, more relationships with third parties / business partners / vendors.