Process

Process Side of Change Management by Ramkumar Viswanathan

People, Process and Technology are three pillars of change management. In this blog, I am going to look at the process side of change management. Although Process has a considerable overlap with other two aspects, there is still room to look at process in isolation. Borrowing from the simple yet effective model of Lewin, Process can be unfreezed, analysed and repackaged as shown in the below diagram.


Figure 1: Transforming Cube to Cone

And The Oscar For Best Project Goes To... by Guy Butler

I once pitched an Operational Excellence programme to the top team of the company I was working for at the time.

Wanting to make an impact, I came up with a catchy name to emphasise the journey we needed to take.

The pitch day came. Standing at the front of the room, I opened with a story of Julius Caesar crossing a river in order to get to Rome and sort things out.

Complexity is a Friend, Once You Understand It by Karen Walker

Complexity as the enemy is a popular catch cry.

So what creates complexity in organisations and should strategies that generate complexity be avoided?

Here’s a quick summary of what is typically described as making organisations more complex.

People; more staff, more staff locations, multiple lines of accountability and responsibility, role duplication, diversity of workforce, more relationships with third parties / business partners / vendors.