performance

Change = Performance drop? It’s a Faulty Equation… by Vivienne Edgecombe

This series of articles is best read in order, so if you haven’t read article 1, article 2.1 or article 2.2 yet, I invite you to head over and do that first.

If You Can’t Measure It, You Can’t Manage It! by Richard Cronin

Measuring and managing change

We never cease to be amazed by how many mid-large organisations we engage with that do not have effective tools and processes in place to forecast, plan, measure and report work. Yet these same companies expect their managers to drive improvements, to continue increasing revenue and profitability.