I had a client once with a member on his senior team who was known for his destructive and upsetting behaviour. The team was in disarray, and each of the other members pointed to Charlie as the central cause.
Complexity as the enemy is a popular catch cry.
So what creates complexity in organisations and should strategies that generate complexity be avoided?
Here’s a quick summary of what is typically described as making organisations more complex.
People; more staff, more staff locations, multiple lines of accountability and responsibility, role duplication, diversity of workforce, more relationships with third parties / business partners / vendors.