'Culture is how people behave when no-one is watching’. That was the definition used by Bob Diamond, the Chief Executive of Barclays Bank. Under his tenure, Barclays’ employees were found to be rigging the LIBOR rate for which the bank was fined £290mn. I doubt Bob knew that this was going on but he has to take some responsibility for creating a culture which allowed this to happen. It is an example of how the ‘win at all costs’ mentality can have disastrous consequences.
There is some form of management reality beyond the “100 days” journalistic cliché: How does an incoming executive make an impact in a new role? What are the real timeframes to look at? What can be expected, and over what horizon? What are the key issues that should raise a red flag during the first few months in a new senior position? and those which can be ignored? Those are the themes we will be exploring in this new series around the specific role of the CISO.
The Person, the Role and the Culture of the Firm
Our workplaces have gone through some seismic changes over the past few years and the pace of change doesn’t look like it’s slowing down anytime soon. From the invention of email sometime in the 1960s or 70s (depending on what story you believe) to instant messaging, social media, and now, artificial intelligence. We’ve come a long way since the Mad-Men-esque days of typewriters and switchboard operators.
We’ve all seen films where Artificial Intelligence replaces humans on-mass – and much debate swirls around just how much of this could ever be a reality.
Meet Erica – perhaps the world’s most advanced, human-like robot yet. She demonstrates that we may not be too far away from silver-screen-like AI workers.
I once pitched an Operational Excellence programme to the top team of the company I was working for at the time.
Wanting to make an impact, I came up with a catchy name to emphasise the journey we needed to take.
The pitch day came. Standing at the front of the room, I opened with a story of Julius Caesar crossing a river in order to get to Rome and sort things out.
#AI #Recruitment #TalentAcquisition #TalentManagement
Artificial Intelligence has been a topic of conversation for decades. You do not have to go too far back to see cinema that hinted at it in the 1940’s to films that pushed us out of our comfort zone for AI, like “Star Wars” and “Blade Runner”. As we think about AI from a sci-fi point of view, it is fun, innovative and entertaining. The same should be said for bringing AI to the masses in a more meaningful way, like around engagement and interaction with talent and within teams.
If you’ve been in the world of change and transformation for very long, you’ve probably, at some point, been on a course about ‘dealing with difficult people’ or ‘managing resistance to change’ (since people who are displaying the symptoms we categorise as resistance, also often get lumped into the ‘difficult’ basket).
We all have people in our life, whether in a work context or at home, with whom we sometimes feel frustrated or less connected; less able to have a productive and harmonious relationship.
How I learned to lead a creative force within.
#Employee Engagement #CompanyCulture #People #Talent #Teams