During a recent conversation with a family member about the data-age, she shared with me that she never thought there would be so much data at her fingertips -- anything and everything you could ever think of. We both agreed that no matter what “data” was available through online resources, friends, for example, nothing would take the place of experiencing first-hand what you just Googled.
Mark De Stadler from Dale Carnegie discusses the main drivers of employee engagement. He discusses Dale Carnegie's research in this area, and the outcome which identified 3 key areas for employee engagement:
- Relationship with immediate supervisor
- Belief in senior leadership
- Pride in the organisation
Mark discusses how the relationship with your immediate supervisor is the most influential on employee engagement, emphasising the importance of training and developing brilliant managers to encourage your employees.
You’re about to embark on a change programme, you’ve spent weeks or months planning the changes behind the scenes and you’ve announced the changes to your people. You’ve got a communication plan with all of the announcements, the meetings and the emails scheduled and still your people don’t seem engaged with the changes or understand the reasons for them – what’s next?
Much has been written about current middle management roles becoming increasingly irrelevant,ANZ's Digital Chief Maile Carnegie a few months ago famously referring to the 'frozen middle' who "have graduated from doing to managing and basically bossing other people around and shuffling Powerpoints", who also "resist change like death." Carnegie highlighting the importance of distributed leadership and del
Data and culture have a significant part to play in the successful transformation of businesses. Tim looks at how data can be used to affect change and drive value within a business, whilst being cognizant of the culture of the business.
Tim discusses the importance of a roadmap and planning during transformation, emphasising the role of communication. He considers the most important part of communication to obtain buy-in for a transformation.
The first challenges are cutting through the noise and getting to the heart of the matter. The IT sector pretend transformation is all to do with technology (usually the box of tricks they’re selling). They frequently publish blogs and articles to convince you to “transform your business by moving to the cloud”. Most mainstream IT advice will create operational efficiencies at best, but not transform the organisation.
I had a client once with a member on his senior team who was known for his destructive and upsetting behaviour. The team was in disarray, and each of the other members pointed to Charlie as the central cause.
A collective silence about leadership problems that are in plain sight arises when no-one dares to be the one who speaks the truth to the leader. Providing constructive feedback to a narcissistic leader is a courageous move. A common survival strategy for the group of people around such a leader is to stick together, and generally, say 'yes' or nothing at all.
There’s an ever-increasing trend nowadays to put focus on the ultimate ‘buzzword’ – DIGITAL TRANSFORMATION. I often share or post articles on the subject, but I’ve never actually put down my own personal experience and recommendations on the subject matter. So here it goes…