Over the last few years you can’t have failed to notice a number of factors coming together in a potent mix, creating the opportunity for “digital transformation”:
- availability of data,
- the power and availability of technology,
- mobile and cloud computing,
- peoples’ raised service expectations,
- a shift to more agile ways of working.
I’ve observed that this disruption is also driving an absolute requirement for a change in the way leaders lead. Some approaches are simply no longer an option.