Taylor Grace - September 29, 2022
A determining factor for a successful CX strategy is how well their employees work together—with the right contact center integration companies can bring teams together to deliver outstanding customer experiences.
PETER KRASS, CONTRIBUTING WRITER
There's no doubt the cloud delivers a long list of valuable benefits. But it also makes security much more complex.
To learn more about cloud security challenges, and to hear how Illumio CloudSecure can help, we spoke recently with Erika Bagby, a senior product marketing manager at Illumio.
Why does cloud computing make cybersecurity more complex?
By Julie Kuepers (Senior Digital Content Strategist at Click Boarding)
In this episode, Patrick Burns (Sales Director and Host of EdTalks) chats with Nahdia Khan (Chief Impact Officer at Emerald Works), which is a leading digital-first provider of workplace performance support tools and resources.
The success of productivity in working from home and the infrastructure put in place to support it have opened up new possibilities to diversify the workforce and be much more inclusive in hiring. One study suggests that in the UK alone, there are 3.8 million people previously unable to work full time in an office who could be brought into the workplace under different scenarios.
It’s Possible to Maintain Output Levels During the Big Quit. Here’s How:
Recruiting is an important and complex function. In a growing economy, your company “becomes the people you hire,” so your ability to find, attract, and select the best candidates is critical. Despite the pandemic, recruiting is again becoming a challenge. In January 2021 more than 15 million jobs were open in the U.S., up almost 13% from one year ago. Our pandemic response study showed that companies that hired well in 2020 have significantly outperformed their competition.
Taking effective action on your employee journey is no longer a 'nice to have', your employees are on a journey of adjusting to the remote & hybrid way.
The BTN was recently delighted to partner again with Eightfold for a VIP roundtable that brought together senior people leaders from some of the leading organisations across the world.
Before the COVID-19 pandemic, remote work was a relatively uncommon job perk. By mid-2020, it became a necessity with nearly half of all employees working remotely during the pandemic.
The Culture of Technology