Employee experience (or, “EX”) has become a bit of a buzzword lately, but it’s not just a new term for an old idea. There’s a critical link between EX and employee engagement, and companies with high engagement have seen a 4% increase in sales growth.
We conducted a Q&A interview with Jardena London, Transformation Leader and Blogtoon Publisher at Rosetta Technology Group, around work-life balance, how employees embrace change and leadership.
Could you introduce yourself and what you do?
I like to say that I help work not suck, or said more politically correctly; I help organizations become healthy, productive and fun. Most of my work is in the space of Business Agility, but I also publish a daily blogtoon and I’m doing some work on increasing the Gender Quotient in the workplace.
In part 2 of this exclusive video series, Tim Ackermann (Head of Talent Acquisition Experience at Lidl) discusses how employee experience is integral to talent acquisition and candidate experience. He highlights how to obtain a holistic picture of experience, not engagement, and combine the different measures around the organisation to ensure they all serve the same goal.
Uber or Black Cab – Which is Your HR Function?
I’ve used Uber a few times, but have to say I’ve been a Black Cab kind of girl for years and there is something familiar about them that makes me stick with them.
Yesterday though I started to think differently. My last few trips to London have involved a Cab ride, none of the drivers have known where to go and the cost, compared to what an Uber would have been almost double the cost and the card machines haven’t been working so cash has been paid, one driver even dropping me at a cash machine.
Last month, you learned about the award-winning change management project I ran recently together with my associates. This month, you’ll discover how you can apply our unique six-stage methodology to your own change programme, with its focus on yourself and others (know yourself and know/support others).
Note that it’s important to accomplish each phase before you move on to the next, as each step builds on the previous one – if you skip or skim over a phase it’ll come back and bite you!
Skills shortages across Europe have been making headlines for the past few years, but since the result of the Brexit referendum, the issue has really been thrust into the spotlight.