Rethinking what employee experience means for HR by Jeff Wellstead
Over the weekend I was enticed to buy Patty McCord’s new book called Powerful, Building a Culture of Freedom and Responsibility and was immediately hooked.
Over the weekend I was enticed to buy Patty McCord’s new book called Powerful, Building a Culture of Freedom and Responsibility and was immediately hooked.
As someone who helped to produce and parent the Millennial generation I probably shouldn’t be surprised by their list of clear-cut “wants” from their careers, and yet I can’t help sometimes feeling that the list is a bit excessive. We were never so finicky!
Let’s remind ourselves what we know about this generation that by 2020 will represent 40% of the working population:
The UK workforce is relatively unproductive. France and Germany both have efficiency levels that are 30% higher than that of the UK. Only in October did productivity levels return to normal after an all-time low following the recent economic crisis.
Employee silence occurs when employees make conscious decisions to not provide information, opinions and feedback, raise issues or make suggestions. It can occur for a number of reasons, such as a belief that providing an idea or feedback is futile as it will be ignored, or a fear that expressing a view differing from that of colleagues or management risks professional relationships, job opportunities and security.
Every leader has a strategy. They might not call it a strategy; it might not be clearly articulated and thought through; it might even be a bad strategy. But somewhere they have in mind what they want to achieve, why they want to achieve it, and how they hope to achieve it.
About Andrew
Andrew has worked for his entire career in HR in Financial Services and Professional Services and is passionate about enabling business performance and people development.
A big thank you to Russ Miles who hosted our most recent TTN event, 'Business Innovation in Conjunction with New Technologies'. It was a great evening that raised lots of thought provoking discussion. See below for a brief summary of the points covered.