Employee Engagement

What is the future of employee experience? by Tim Ackermann

In part 2 of this exclusive video series, Tim Ackermann (Head of Talent Acquisition Experience at Lidl) discusses how employee experience is integral to talent acquisition and candidate experience. He highlights how to obtain a holistic picture of experience, not engagement, and combine the different measures around the organisation to ensure they all serve the same goal.

Bio

Engage Employees in the Engagement Process by Shea Heaver

Although most organizations and management understand the need for Employee Engagement, most still struggle to create it.

Why is that?

Well in most cases it is simply down to the fact that it is still viewed as a Management and/or Human Resources function....or burden depending on where you stand.  

The old (and very time-consuming) method of seeking staff feedback via a lengthy opinion survey and then digging through all the data looking for a golden nugget is still widely used and seen as the only option in many circles.

Every time I hear the phrase ‘employee engagement’ a little piece of me dies…. by Peter Wakefield

I'm not the first to say it and know it’s a strange thing to say, particularly for someone who spends their time supporting organisations to improve their performance by developing engagement levels.

But for me the phrase ‘employee engagement’ has always been a problem, I’ve never liked it, it’s never sat well with me, but it took me a while to really understand why.

Building a Change Network That Works by Sandie Bakowski

Change is hard but there are levers that can make it easier. Using a network of the right people to act as your change agents is one of those levers. I am a huge believer in getting employees to drive change, but the design is key as Change Agent networks are often implemented badly. Here is the usual chain of events.

Establishing a Culture of Continuous Improvement (Part 2) by Bryan Robertson

Recently I was asked to speak at a leadership event for representatives from all over NHS Scotland, to share some examples of what we had experienced as the critical success factors for delivering improvements in organisations, to ensure lasting results.

Upon reflection, it certainly felt that the 10 factors to deliver sustainable improvements, had a lot of resonance with the challenges and the opportunities the NHS faces at 70.

Ivory Towers and The Impact on Change by Kelly Swingler

How is Brexit currently mirroring most corporate change?

Theresa May and her trusted team (the Board) are currently spending a lot of time behind closed doors, with little outcome.  The people (your people), know that change is on the horizon, they know it needs to happen by a certain date, but nothing is happening.  People want to know how it might impact them, their work and their families, but nothing.

Will Over 40s Cope with the Impacts of Digital Transformation? by Niall McKeown

But just how good are we at adapting to change, modifying our habits, or expanding our minds, especially as we get older?  The answer is that we’re pretty good at it if we choose to be.

Not long ago the prevailing scientific powers believed that we are born with a brain that undergoes great change in infancy and early childhood, but then prunes down to the executive organ we have throughout our lives.

What is the RoI of a resilience programme with Paul Heywood

We conducted a Q&A interview with Paul Heywood, Founder and Managing Director of Halcyon Life, regarding resilience programmes and employee engagement.

 

1. Could you introduce yourself and what you do?

I am Founder and Managing Director of Halcyon Life. Previously, I was IT Director at 3i, a FTSE100 Private Equity firm, and at the law firm Fieldfisher. I have also held senior positions at Allen & Overy, WHSmith, L’Oréal, EY and Ford Motor Company.

The Three Drivers of Employee Engagement - Mark De Stadler

Mark De Stadler from Dale Carnegie discusses the main drivers of employee engagement. He discusses Dale Carnegie's research in this area, and the outcome which identified 3 key areas for employee engagement:

  1. Relationship with immediate supervisor
  2. Belief in senior leadership
  3. Pride in the organisation

Mark discusses how the relationship with your immediate supervisor is the most influential on employee engagement, emphasising the importance of training and developing brilliant managers to encourage your employees. 

 

The case for decentralisation and self-management by Miriam Gilbert

The Retail Banking industry is under immense pressure. Disruption from Fintech, a history of misselling scandals undermining customer trust, ever new regulation and internal costs that keep rising while employee engagement remains low.

To combat the rising tides, most banks try a combination of heavy investment in technology, internal restructuring, closing branches, and automating activities to reduce costs.

The results are a mixed bag.