Cloud

How to improve the customer experience with a certified Microsoft Teams contact center integration

Taylor Grace - September 29, 2022

A determining factor for a successful CX strategy is how well their employees work together—with the right contact center integration companies can bring teams together to deliver outstanding customer experiences.

6 considerations for your SASE Setup

About Cloudflare 

Cloudflare, Inc (www.cloudflare.com / @cloudflare) is on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

How Do You Secure a Hybrid Cloud Environment?

PETER KRASS, CONTRIBUTING WRITER

There's no doubt the cloud delivers a long list of valuable benefits. But it also makes security much more complex.

To learn more about cloud security challenges, and to hear how Illumio CloudSecure can help, we spoke recently with Erika Bagby, a senior product marketing manager at Illumio.
 

Why does cloud computing make cybersecurity more complex?

Securing cloud infrastructure for PCI review

The PCI certification process is quite comprehensive and relates to infrastructure, software and employee access to systems, in particular to datasets and the way that they are accessed. These checks are critical not only to the wider payments industry but also to create a level of trust with users knowing their data is protected. The PCI compliance process is a number of checks, usually by an accredited third party, to ensure that secure data handling processes are in place. 

Leading Global Law Firm - Testing for iManage DMS Cloud Migration

BACKGROUND

The client is one of the world’s pre-eminent law firms headquartered in London.

They enjoy a position at the forefront of the profession, working in collaboration and partnership with clients and wider stakeholders to secure long-term, sustainable success.

Their expert legal strategy recognises that the world is changing and that agility and flexibility are essential if they want to keep leading and shaping the legal sector.

MANAGED TESTING SERVICE

Tea For Two? Twinings Ovaltine And SAP Partner To Develop The Perfect Blend Of Customer Experience, Personalisation And Reduced IT Complexity

London, UK – SAP SE (NYSE: SAP) today announces that Twinings Ovaltine, one of the world’s most iconic tea brands, has selected SAP to lead its transformation programme as it looks at ways it can better engage with its customers while ensuring supply-chain reliability and operational efficiency.

Asda Selects RISE With SAP As Future Digital Platform To Deliver Better Customer Experience And Supply Chain Efficiencies

London, UK – December 15, 2021 – SAP SE (NYSE: SAP) today announces that the UK’s third largest supermarket chain, Asda, has expanded its strategic partnership by choosing RISE with SAP S/4HANA on Microsoft Azure as the Digital Core for its future platform, supported by SAP Business Technology Platform and SAP Ariba solutions to digi

Top Cloud security false assumptions that create needless risk

ANDERS VIDEN, SENIOR DIRECTOR, PRODUCT MANAGEMENT

It’s been 15 years since Amazon Web Services launched the first cloud infrastructure platform. At the flip of a switch, you could fire up a data center without having to buy any hardware or bury capital. But initially many companies eyed the cloud with suspicion. Leery of losing control, they held tight to running their own data centers. They thought the cloud was risky. And it was.