change

Data's Future is Now: Unlocking Growth Strategies for Telcos

A recent study by Forrester Research, commissioned by Experian, has identified the critical challenges for Telecommunication Operators (Telcos) in the face of the pandemic and growing digitisation of customer interaction. It appears that most Telcos have a clear understanding of what these challenges are and which measures they would like to take to tackle them. They are aiming to use new technologies and alternative sets of data to ensure a smooth customer journey, prevent fraud and improve efficiency.

Where are we now? A global snapshot of mental health at work

Change doesn’t just happen. Sure, many more organisations are now alive to the power of supporting employee wellbeing. But actually, etching this into company culture? That takes real, informed and focused work.

But wait. Before action, we first need awareness. That’s why Unmind (via InSites Consulting) quizzed 1,200 knowledge workers at companies with 500+ staff, across the UK, US, Australia and New Zealand, about mental health and wellbeing.

The Cyber Security Pyramid of Pain – Defending Against Attacks

Written by Marten Cureton and Tom Sadler


The Pyramid of Pain was created by security professional, David J Bianco, in 2013, while he was threat hunting and working on incident response. The Pyramid ranks, in ascending order, the list of indicators used to detect an attacker’s activities and how much “pain” it will cause the attacker by denying these different indicators, as well as the effort and difficulty to find each indicator for the security analyst.

Brand modernisation, candidate inclusivity and how workplaces are changing

News broke this week of one of the world’s most recognisable brands changing a long-held hiring rule. 

This shift in employee expectation both opens up new markets of candidate opportunity and asks its customers to challenge long-held biases and beliefs of what that brand should “look” like. 

It was, of course, the news that Virgin Airways are letting people with visible tattoos become cabin crew.