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Data's Future is Now: Unlocking Growth Strategies for Telcos

A recent study by Forrester Research, commissioned by Experian, has identified the critical challenges for Telecommunication Operators (Telcos) in the face of the pandemic and growing digitisation of customer interaction. It appears that most Telcos have a clear understanding of what these challenges are and which measures they would like to take to tackle them. They are aiming to use new technologies and alternative sets of data to ensure a smooth customer journey, prevent fraud and improve efficiency.

10 Quick Efficiency Wins for Business Leaders Facing a Looming Recession

The majority of both Wall Street and Main Street believe we’re  heading towards a recession, with high inflation and supply chain issues just adding to the negativity. For growing businesses who aren’t sure how to prepare ahead of time, here are 10 tips that could make all the difference in preparing your company for an economic downturn.

It’s Not One or the Other: How Humans and AI Make Better HR Decisions Together

Artificial intelligence is a “powerful resource for any kind of organization,” researchers Prasanna Matsa and Kusuma Gullamajji write in their 2019 report on AI’s impact on human resources. “Integration of HR practices with AI based applicants definitely have a stronger impact in enhancing the organizational performance.”