business transformation

The Art of Leadership in Data Analytics (Part 1) by Tim Carmichael

Data and culture have a significant part to play in the successful transformation of businesses. Tim looks at how data can be used to affect change and drive value within a business, whilst being cognizant of the culture of the business.

Tim discusses the importance of a roadmap and planning during transformation, emphasising the role of communication. He considers the most important part of communication to obtain buy-in for a transformation.

Do you plan tactically or strategically? by Roderic Yapp

We are far better at planning for the short-term than we are for the long-term.

Think about when you get in the car. If you don’t know where you are going, you tap in the details to a sat-nav system to tell you the route. You might have an advanced system that updates itself to find quicker routes if there is traffic.

You probably know what you’re doing this weekend and maybe even the weekend after. You might even have planned your summer holiday.

The case for decentralisation and self-management by Miriam Gilbert

The Retail Banking industry is under immense pressure. Disruption from Fintech, a history of misselling scandals undermining customer trust, ever new regulation and internal costs that keep rising while employee engagement remains low.

To combat the rising tides, most banks try a combination of heavy investment in technology, internal restructuring, closing branches, and automating activities to reduce costs.

The results are a mixed bag.

A Year of Less by Kelly Swingler

Over the last few months' we’ve seen the likes of retailers such as NEXT and Tesco scale back their growing empires.  Where they had started to sell everything to everyone online and in stores, the decline in the retail sector has seen a significant change.  Store closures, redundancies and a change in the goods being sold seem to be just the start of the changes being implemented in retail.

Companies who have always been slightly more niche and specialist such as Aspinal, instead of a decline in sales and store closures, are on an incredible journey of growth.

The First Challenges of Digital Transformation Leadership by Niall McKeown

The first challenges are cutting through the noise and getting to the heart of the matter. The IT sector pretend transformation is all to do with technology (usually the box of tricks they’re selling). They frequently publish blogs and articles to convince you to “transform your business by moving to the cloud”. Most mainstream IT advice will create operational efficiencies at best, but not transform the organisation.

Start Up to Scale Up: Cheeky Panda with Bryan Robertson

Chris Forbes: My partner Julie Chen, had identified that finding a green product that helped the environment would be important to her own personal principles and in turn would make good business sense. Julie is from China and had seen for herself the range of uses of bamboo and suggested that a toilet tissue that could be made from bamboo would help the environment compared with the existing brands which were paper-based and thus came from trees which took a lot longer to grow and harvest.

What is Design Thinking?: A Brief Introduction by Dani Chesson

What is Design Thinking? One of the challenges with introducing the concept of design thinking is that this concept does not have one agreed upon definition. Depending on the source you consult the definition defers slightly and the concept can be a bit elusive to understand. In an attempt to address this, I consulted 164 pieces of scholarly and popular literature on the topic to arrive at a short description of the concept. Below is how I answer the question, what is design thinking?

Accountants: technology will not disrupt your industry in the future – it already is by Miriam Gilbert

The investment in recent years by large organisations, including the Big Four, has resulted in advanced technology that is changing many aspects of traditional accountancy and tax advisory. They now have technology that can cut the manhours needed on complex audits, do away with the need for sample testing and conduct a more insightful analysis of trends and risks.

Process Side of Change Management by Ramkumar Viswanathan

People, Process and Technology are three pillars of change management. In this blog, I am going to look at the process side of change management. Although Process has a considerable overlap with other two aspects, there is still room to look at process in isolation. Borrowing from the simple yet effective model of Lewin, Process can be unfreezed, analysed and repackaged as shown in the below diagram.


Figure 1: Transforming Cube to Cone

Agile in Professional Services by Miriam Gilbert

In 2012, the renowned management guru and business book author Steve Denning wrote an article entitled “The Case Against Agile" which had almost 80,000 views and caused a lot of debate in management circles.

Here, Denning debunked the top ten objections put forward by organisations as to why Agile cannot possibly work for them.