Cybersecurity is rising as a key issue on the radar of virtually all organisations. According to a recent AT Kearney report, cyber-attacks have been topping executives’ lists of business risks for three straight years. This concern is also driven by security and privacy becoming increasingly valued by customers, and by regulators stepping into the topic (GDPR in Europe, California Consumer Privacy Act of 2018).
In part 6 of this exclusive series, Nadia Nagamootoo discusses her top tips for helping reduce the expected 217 years for global gender parity. Nadia highlights the importance of obtaining buy-in from leaders at board level, by ensuring they have the knowledge required to push this cultural change.
Many organisations embarking on an enterprise-wide transformation to agile working, struggle to sustain or scale the benefits they initially achieve. The journey towards agility is a marathon, not a sprint, and it requires continued commitment, at all levels of the organisation, to ensure agile ways of working stick.
The first six to 12 months of introducing agile throughout an organisation will result in visible improvements in speed to market, productivity, efficiency and employee engagement.
Large corporates are, at best, 30% efficient in delivering change. From launching a loan product to landing a new bakery range on a supermarket shelf, big organisations are failing to deliver change at pace and realise value from it.
One leading credit card provider told us they’d last delivered a major new product eight years ago. ‘We were the leader in the market,' said the project manager. 'However, others have caught up and now we’re struggling to respond.’
'It takes us two years to do what our competitors can do in two months.' MD - FTSE100 organisation
In this exclusive series, Nick Kemp discusses the importance of considering the people using your services to ensure the changes can be successful. He looks at how the role of traditional change is affecting organisations ability to be agile, considering the nature of people during times of change, highlighting the importance of creating the conditions to encourage people to change.
In part 3 of this exclusive series, Nadia Nagamootoo discusses how organisations can create a more equal playing field for men and women alike within the organisation. She looks at the importance of culture in creating gender parity for men.
Business improvements and customer experience are topics that are very close to my heart. Driving business improvements is my core capability. Delivering better customer experience through improvements is something that I am passionate about.
Technology has given us the ability to measure everything, and we’ve become hooked like addicts. Is all this measuring helping us or hurting us? The paradox in measuring is that you can see measured improvement when you stop measuring. But how will you know?
One of the things that makes leadership such a tricky subject is that it is all about behaviour. It is about what you do every single day.
What you say matters but if it is undermined by your behaviour it becomes irrelevant.
This is why I am a strong believer in the concept of leadership by example.
It is the behaviour that is demonstrated by the leadership and the behaviour that they tolerate amongst their people that creates the organisation’s culture.
You’ve probably heard it said that change is the one constant in business currently, and that’s true, it’s also true for our lives outside of work.
Many people will say they don’t like change, it makes them uncomfortable or it’s something they fear, but if you break things down a little, you’ll find that we all deal with change on a daily basis.