business change

In the quest of uplifting capabilities, better serving our customers, improving the bottom line or acquiring market share, organizations have a mix of projects and programs to help achieve those business outcomes.

Some projects are scored as critical and complex. Different organizations have different methods of scoring what is critical and complex and what is not. Some organizations would have a clear and mapped out defined scoring system of what is critical and what is not, and some would settle for a subjective measure.

What on earth does having your ducks in a row mean anyway? Does it mean everything is ship shape and Bristol fashion? And what the hell does that mean?

It’s funny how things trigger your creative juices isn’t it … someone made the following comment in my Change Management and the Brain article post in the ACMP Group … “Great article. It's the reason I did qualitative research on using storytelling as a means of sustaining organisational change” so I replied “Storytelling is great and that much better when you have some great stories to tell. I think that might be the subject of another article” … thanks for the inspiration Monica.

But my title as a Business Change Manager seems to stump a lot of recruiters.

Cybersecurity is rising as a key issue on the radar of virtually all organisations. According to a recent AT Kearney report, cyber-attacks have been topping executives’ lists of business risks for three straight years. This concern is also driven by security and privacy becoming increasingly valued by customers, and by regulators stepping into the topic (GDPR in Europe, California Consumer Privacy Act of 2018).

Many organisations embarking on an enterprise-wide transformation to agile working, struggle to sustain or scale the benefits they initially achieve. The journey towards agility is a marathon, not a sprint, and it requires continued commitment, at all levels of the organisation, to ensure agile ways of working stick.

The first six to 12 months of introducing agile throughout an organisation will result in visible improvements in speed to market, productivity, efficiency and employee engagement.  

Large corporates are, at best, 30% efficient in delivering change. From launching a loan product to landing a new bakery range on a supermarket shelf, big organisations are failing to deliver change at pace and realise value from it.

One leading credit card provider told us they’d last delivered a major new product eight years ago. ‘We were the leader in the market,' said the project manager. 'However, others have caught up and now we’re struggling to respond.’

'It takes us two years to do what our competitors can do in two months.' MD - FTSE100 organisation