Behaviour
Humans are predictable by Edwina Pike
How to Get People to Change - happily! by Miriam Gilbert
Attitudes, Behaviours and Habits Drive Leadership Competencies by Mike Orlov
To be a competent-leader, you need great management-capabilities as well as outstanding attitudes and consistent-behaviours.
There are those who believe it just is not possible to change someone’s attitudes and behaviours. If someone has bad attitudes, then this is something they are going to live with all their life. And bad attitudes will mean poor behaviours and terrible habits.