The Business Transformation Network recently hosted an event on "Recruitment 4.0 - Automation and AI: Walk Before You Run”, at the Bloomsbury Hotel in London.
The conversation was open and varied, touching on a wide variety of subtopics under the enormous initial topic including:
1. What is the associated fear, fascinations and possibilities?
2. What is an automation first mindset and are we ready?
There is a common fear amongst employees in service industries like food & beverage that the increased effort for automation through machines will ultimately replace workers and dehumanize what is usually deemed a “people-focused” industry.
The fear stems largely from operational and logistical automation, where we are increasingly seeing robots take over responsibilities like optimizing production rate in a food factory, quality assurance checks and even customer-facing service roles.