Talent Acquisition Account Manager - Financial Services Client

Talent Acquisition Account Manager - Financial Services Client
Recruiter Resource Solutions
Type Permanent
Location [field_country_region]
Salary/rate £ Negotiable p/a
Posted 9th August 2017
Industry Human Resources and Personnel


This role is to manage the Recruitment Desk and conduct all permanent or temporary/contract recruitment across all skillbands

  • To provide superior service and develop strong relationships with all key stakeholders
  • Actively contribute to the implementation of strategic initiatives to improve recruitment outcomes for the Client.
  • To manage team effectively, encouraging focus on delivery and results
  • Ensure meaningful MI information and reporting is produced that measures and reflects the value Resource Solutions adds to the client
  • Identify and follow up opportunities to upsell and cross-sell RS services



  • All day to day activity for the recruitment of temporary or permanent staff
  • Advising on recruitment strategy and sourcing techniques for all temporary and permanent roles
  • Advising on market trends and skills
  • Creating, reviewing and updating recruitment processes to ensure best practice, internal policy compliance and external legislative compliance
  • Producing and updating guidance manuals for all user groups of the RS service
  • Various in-depth reporting - financial, headcount, HR, Robert Walters master vendor performance where appropriate
  • Escalation of HR/ recruitment issues
  • Ensuring full compliance with the Service Level Agreement
  • Conducting HR interviews at final round for all permanent roles
  • Working alongside client sponsors, keeping them updated regularly about the status of recruitment

Recruitment Process Management:

  • Ensuring all approved roles are advertised internally and on external careers site and vacancies are recorded on itrack
  • Screening of CVs in line with line managers' requirements, meeting with suitable candidates for initial screening interview and recording of all direct recruitment activity on itrack
  • Liaison with line managers to ensure feedback is given on all CVs and interviews
  • Managing offer process - including providing up to date salary/rate and market information, and comparison data from recent hires in the business area
  • Provision of regular commentary on direct recruitment activity to Operations Director / Account Manager to include number of roles filled by: referral, internally and via directly sourced methods, cost savings via direct recruitment, new initiatives to attract candidates
  • Providing strategic partnership with key stakeholders, ensuring they are kept abreast of all recruitment developments
  • Ad hoc project work as given by the business and account manager from time to time
  • Recommendations of service needs, training, Resource Solutions process, client process
  • Payrolling and contract management of all direct temporary/contract candidates via Resource Solutions
  • Payrolling and contract management of all Interns via Resource Solutions
  • Management of all internal and external speculative applications
  • Monitoring visa expiry dates
  • Monitor all Limited Company contractor Insurances & ensure policies are renewed upon expiry
  • Temp to perm conversion management

Vendor Management:

  • Managing and optimising PSL vendor relationships to ensure a motivated supply chain providing best quality resources
  • Preparing and conducting regular vendor performance reviews to ensure the client is receiving the best service
  • Ensure all external suppliers on the PSL have signed client Terms of Business
  • Producing and updating guidance manuals for vendors
  • Facilitating agency briefings with hiring managers
  • identifying potential new suppliers

Team management:

  • Bi-annual performance reviews, including objective setting and bonus allocations
  • General team management (weekly update meetings, holiday, sickness, discipline)
  • Individual staff development, including cross skill training
  • Ensuring 100% data integrity by team, such as rates, visas and nationality

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties. Please note, the requirements of this role may change over time and staff are required to comply with all such reasonable changes.


8:30 - 18:00