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Business improvements and customer experience are topics that are very close to my heart. Driving business improvements is my core capability.
Mustafa, Programme Management for Global HR Transformation at British Council, will be talking on Thursday 11th at 2:15pm-3:00pm on the topic of 'S
Ketan Patel (UK Operations Director at Change Management Institute) will be talking on Thursday 11th at 3:00pm-3:30pm on the topic 'Connecting Peop
Graeme Paxton (Managing Director of RTM) will be talking on Thursday 11th at 10:30am-11:00am on the topic 'Why aren't HRD's becoming CEO's'.
Tim Mitchell, Interim Director of People at Friends of the Earth, will be talking on Thursday 11th at 2:15pm-3:00pm on the topic of 'Standardisatio
Jacqui will be talking on Friday 12th at 9:45am -10:15am, facilitating a panel conversation on 'Accelerating delivery & Performance'.
Technology has given us the ability to measure everything, and we’ve become hooked like addicts.
Mike will be talking on Thursday 11th at 12:00pm-12:30pm on the topic 'Creating a Culture of Innovation'.
You’ve probably heard it said that change is the one constant in business currently, and that’s true, it’s also true for our lives outsid
Mandy will be talking on Friday 12th at 9:45am-10:15am on the topic 'Accelerating Delivery and Performance'.
Amanda will be talking on Thursday 11th at 2:15pm-3:00pm on the topic of 'Standardisation vs Flexibility and Agility - Finding a Balance'.
In today’s complex, interconnected and rapidly changing environment, it is more important than ever that organisations can respond quickly whilst s
Over the past 6 months I have seen many instances where organizations have failed to take advantage of opportunities; lost market-share; put their
On October 11/12th, The BTN is hosting a conference on Excellence in Leadership: Becoming a High-Performance Organisation.
Change is hard but there are levers that can make it easier.
On October 11/12th, The BTN is hosting a conference on Excellence in Leadership: Becoming a High-Performance Organisation.
I tend to say I’m a Designer by trade, but a Change Manager by heart. But I also add that it’s all the same, and here’s why.
On October 11/12th, The BTN is hosting a conference on Excellence in Leadership: Becoming a High-Performance Organisation.
Recently I was asked to speak at a leadership event for representatives from all over NHS Scotland, to share some examples of what we had experienc
Steve Ford (CEO at Parkinson's UK) will be talking on Friday 12th at 2:15pm-3:00pm on the topic of. 'Transforming an Organisation'.
The existence of contrasting ways of managing people - agile and traditional top-down leadership - creates divergent experiences for employees, als
Software is eating the world. Startups become unicorns overnight. Tech giants move into any industry. Autonomous cars make diesel irrelevant.
Nowadays the term Lean Management (LM) is widely used and mostly understood.
Change has fast become the one constant in businesses today, but can there be a point when too much change is no longer good for business?
Agile is a word always on the lips of digital business leaders.  It’s the way to be if you are working in digital and has set the popular standard
Anyone with a little bit of experience in business has heard of the Pareto (or 80/20) “rule.” And this principle drives how organizations are targe
In this exclusive video for The BTN, Nick Kemp discusses how change and transformation can be difficult for organisations to implement successfully
Much has been written about current middle management roles becoming increasingly irrelevant,ANZ's Digital Chief Maile Carnegie a
Bill Burton from Dale Carnegie discusses how to overcome resistance to change within the organisation.
Over the last few months' we’ve seen the likes of retailers such as NEXT and Tesco scale back their growing empires.  Where they had started to sel
Chris Forbes: My partner Julie Chen, had identified that finding a green product that helped the environment would be important to
This week, the Business Transformation Network brings you a selection of current topics from the world of Process, from agile transformat
People, Process and Technology are three pillars of change management. In this blog, I am going to look at the process side of change management.
In 2012, the renowned management guru and business book author Steve Denning wrote an article entitled “
A FTSE 250 company we worked with, was passionate about developing a culture of continuous improvement.
Business today is facing massive disruption, thus we are experiencing more revolutionary change than previously, and change management needs to ada
A collective silence about leadership problems that are in plain sight arises when no-one dares to be the one who speaks the truth to the leader.
As the lyric of the chart-topping Spice Girls hit reminds us, it’s good to focus on what you want but how often in life have you experienced a slig
In this exclusive video for the BTN, Michael Fekete discusses change management and people, and how the combination of the two can result in a sust