One of my clients started experimenting with responding to customer requests. His customers were co-workers — people internal to the company.
In many of the places that I have worked, both as a consultant and as a part of a product delivery team, it is usually a case of keeping the Enterp
Although it seems to vary depending on industry sectors, it is supported by vast amounts of anecdotal evidence and it matches our field experience
Since the 2008 global financial crisis, banks have been fined over $300 billion for regulatory misconduct that includes extensive mishandling of cu
Lean Startup vs. Design Thinking... What are the differences and when should you use each? by Florine van Wulfften Palthe
Lean Startup and Design Thinking are two complementary principles that can be used in the process of creating and building new businesses, products
In this exclusive video in partnership with Merit Summit, Pascale Goy (Head of Learning and Development at CERN) looks at the success of CERN’s car
Recently, I have undertaken a number of roles as an Agile Engagement Lead, working with large corporates as they began the journey of migrating the
In this exclusive video, Suzie Lewis (Managing Director of Transform for Value) discusses putting the human back into digital through management.
In part 3 of this exclusive video series, Hedda Bird discusses performance management, looking at the role of managers in managing your performance
In this exclusive video, Andrea Giardini (Engineering Manager at Camunda) discusses the issues faced when going through changes, focusing on the im
We have been talking about the impact of disruption on the Employee and Talent agenda. Today, everyone is used to being treated as a ‘Customer’ and
In order to organise my own ideas, I realised it would be helpful to have a clear vision for what I wanted to achieve, together with measurable out
Ibiza to the Norfolk Broads via W1 - opportunities and challenges facing the travel industry by Ian Buttery
With hotel chains now partnering with Amazon to offer a “personal concierge” by providing Echo devices in some selected hotel rooms, and travellers
In this exclusive video for the BTN, Richard Morecroft (Managing Partner at Digital Work Group) discusses his top tips for digital transformation,