What should HR be doing to transform itself? by Andrew Fox

What should HR be doing to transform itself? by Andrew Fox

In this exclusive video for The BTN, Andrew Fox (Group Head of HR, Retail Banking and Wealth Management at HSBC) discusses why HR needs to transform and what it should be doing to transform itself successfully. Andrew considers the required pace of change that HR needs, to demonstrate its flexibility and adaptability to the changing business environment.

He discusses the implications of HR not changing and implementing new technologies successfully. Andrew advises that HR could fall behind if it does not adopt new technology, like social media or payroll systems, into its processes, as it needs to lead by example. He establishes that HR within organisations needs to be at the forefront of agile working, taking external organisational and technological trends and implementing them, to put HR at the forefront of transformation, providing HR with well-needed credibility.

Andrew Fox (Group Head of Retail Banking and Wealth Management at HSBC Bank Plc) joined in August 2008 as the Head of HR UK Bank, and during his time at HSBC has developed and deployed Global change initiatives which have had a significant positive impact on the culture and values of the business.

Andrew Fox has a proven track record of delivering change growth in complex, global organisations. He is a passionate, practical and highly commercial HR professional – combining theory and strategic implementation to enhance business performance and enable people development.

Life Philosophy “The heart of the leader is manifested through service to others.

In his spare time, Andrew is a Martial Arts enthusiast and enjoys reading, watching movies and riding his Harley. He is also actively involved in the charity Fight for Peace.


This video has been recorded exclusively for the Business Transformation Network.