In part 2 of the series, Paul Matthews discusses the role of performance consultancy within learning and development. He defines performance consultancy as facing a problem with an open mind, to find the stem of the problem. The difference between learning consultancy and performance consultancy is integral to how you attack a problem and whether you plan is successful or not. In this video, Paul emphasises that using training as a conclusion to a problem implies the people are the problem, which isn't always the case and can cause more issues in the long term.
Paul Matthews, Learning and Performance Expert, makes ideas come alive with stories, practical tools and tips everyone can understand. This has led to two bestselling books and speaking appearances worldwide. He is an expert in informal learning, enabling capability, performance, learning transfer, workflow learning and onboarding. Paul is a regular speaker at HR and Learning & Development events and exhibitions covering topics such as harnessing the power of informal learning, capability at work, workplace performance, learning transfer and how L&D can be effective in these changing times.