Videos 1 min read

The Role of Testing within Successful Digital Transformations with Stuart Makin (Head of QA & Test at O2 Telefonica UK)

The BTN, in partnership with Prolifics Testing, brings together some of the leading testing and quality assurance professionals across industry to go further into depth the role of testing within successful digital transformations.

The 2019-20 World Quality Report found that when they asked business leaders to rate factors in terms of the impact made on increasing the company QA and testing budget, ‘Increased amount of developments and releases’ rated the highest. Clearly, the highly iterative nature of these new DevOps and agile methodologies is both a blessing and a curse: on one hand, the software can be changed more easily and more quickly, but on the other, these changes bring increased scope for creating defects, putting more and more pressure on the testing team.

The 3rd expert in this series showcases Stuart Makin (Head of QA & Test at O2 Telefonica UK), in which he is accountable for a team of permanent O2 test professionals and a QA & Test Managed Service partnership of QA & Test Experts.

In part 1 of 2, Stuart looks at the importance of ensuring that quality sits at the heart of everything that they do at O2 but the accountability isn’t set solely on the QA team.  He also talks on the focus on data-driven service improvement plans so they get quality right upfront.

Stuart then scrutinises the role of offshoring within O2 and how the pandemic has accelerated not just how they worked but how they thought differently.

Accessibility of their testing plans was challenged but technology enablement allowed them to pivot in the way they worked. Stuart also looks at the role of culture across their dispersed teams.

About Prolifics Testing

Prolifics Testing is a specialist IT consultancy with a total focus in software testing – automation, performance, consultancy and training. They deliver high quality, flexible software QA and testing services, outsourced testing on demand, supporting their clients with digital transformation, business as usual and specialist testing disciplines.

They are part of the Prolifics Group, a global IT service management company with ~1000 employees across the US, Canada, India, and Germany. Prolifics Testing are proud to be partnered with Micro FocusSauce Labs and Ranorex, among others.

If you would like to find out more about the benefits an on-demand testing service can bring to your organisation, please contact Prolifics Testing below for a no-commitment consultation, PoC, or tool demonstration.

Hear it first

Stay up to date with our latest content and events

Watch, read or listen to content from the brightest leaders across the world of People, Process & Technology.

Find out about the latest events across Europe

Network with like-minded professionals in your industry

Find and apply for the best jobs

See content that you like?

Share your experience by joining your exclusive roundtables, or contribute to our content like industry peers.

Get involved