In part 3 of the series, Paul Matthews discusses informal learning, which describes any learning that is not scheduled, planned or mandated. He looks at the importance of informal learning, by focusing on its impact on health and safety, and how it can be harnessed by learning and development (L&D) functions to ensure that employees are doing the right things with the right support. Paul considers how informal learning is integral to keeping an organisation running and provides some examples of how L&D functions can leverage informal learning to their advantage.
Paul Matthews, Learning and Performance Expert, makes ideas come alive with stories, practical tools and tips everyone can understand. This has led to two bestselling books and speaking appearances worldwide. He is an expert in informal learning, enabling capability, performance, learning transfer, workflow learning and onboarding. Paul is a regular speaker at HR and Learning & Development events and exhibitions covering topics such as harnessing the power of informal learning, capability at work, workplace performance, learning transfer and how L&D can be effective in these changing times.