In this exclusive video for the BTN, Harriet Western-Williams and Rebecca Milner discuss the project that led to Arup winning the ABP Award for ‘Excellence in Wellbeing, Health & Inclusiveness’.
Harriet and Rebecca begin by discussing the project they conducted with TFL and the Mayor of London. In 2013, over 5,000 vulnerable road users were killed or seriously injured in collisions involving HGV’s, which is disproportionate when you consider the number of HGV’s on the road in comparison to other vehicles. They talk through the step-by-step process the project entailed and how they used virtual environments to assess how HGV design affects the direct vision standard. The project concluded in the introduction of ‘the direct vision standard’ which will save between 16,000 to 65,000 casualties and improve the wellbeing of HGV drivers.
Bio
Rebecca Milner
Rebecca is a Business Psychology Consultant at Arup. Working across the full breadth of business psychology, Rebecca works closely with her clients to understand how she can tailor a solution to respond to the challenge – be it enhancing safe driving behaviours, productivity, well-being, engagement, or embedding a strategic culture. Rebecca has worked to enhance the design of work across sectors including aviation, healthcare, sports and transport.
Rebecca has a strong and developing interest in the importance of fostering well-being through the design of work. In addition to working with Transport for London to enhance the environment of HGV drivers, she also has experience in designing surveys to assess an organisations ‘as is’ well-being index and recommending a breadth of solutions to truly make a difference to employee’s experience of work. By designing these interventions in an evidence-based, objective way, she supports clients to drive the engagement of their teams, reduce sickness and absenteeism, and promote diversity in the workforce.
Harriet Western-Williams
Harriet is a business psychologist and consultant. She delivers evidenced-based interventions to address client challenges and is passionate about optimising businesses’ performance through their people. She began her career in talent management, and has since expanded her expertise into organisation design, transformation, coaching and leadership development.
In her previous role at Arup, Harriet worked on a wide range of projects including this double-award winning research programme with the TfL freight team. She is particularly proud of this work because of its potential to save lives – it is this kind of work, which has a tangible positive impact on people, that Harriet strives to deliver.
