When virtual teams and employees need help from HR, they expect the experience to unfold the same way it would in their “real life.” No waiting for answers. No clunky technology. No generic information portals—and absolutely no paper.
Providing this kind of service requires HR to work more effectively behind the scenes. They need to make changes to their processes, technology and operating models—especially for companies with a global workforce.
In this webinar, Rémi Malenfant, HR Transformation Services, PeopleDoc by Ultimate Software, will discuss
- The role of HR service delivery in employee experience
- The large-scale changes that impact how HR designs the employee experience
- How improving HR service delivery benefits the entire organization
Original HRD Webinar Date: December 2019
Program length: 60 minutes
About the Presenter:
Rémi Malenfant is then HR Transformation Services at PeopleDoc leading a team of experienced HR professionals supporting customers in their HR Digital transformation programs. As part of HR4HR his goal is to help HR organizations design and implement best-in-class HR services delivery to optimize their HR/People practices. Passionate about digitalization, he helps customers in the identification, development, implementation and realization of their HR strategy through technology, including business case and roadmap development and supports them in their HR transformation journey: optimizing and automating processes to improve service delivery, and enhance the employee experience through technology-enabled solutions. Previously Rémi held numerous HR and Talent Management roles at the global inspection and certification services company Bureau Veritas, as well as consultancy roles at PwC and Capgemini.
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The Business Transformation Network has shared this article in partnership with People Doc.
