Impact of Disruption on the HR function: A Series by Devyani Vaishampayan

Digital innovation is no longer a buzzword; the world of AI and emerging technologies (bots, robotics, augmented reality, blockchain etc) is changing the workplace at a rapid pace. This can all be incredibly confusing for the HR professional. Should you really expect robots, drones and chatbots to completely take over humans over the next couple of years? And what should HR professionals be doing around this?

The Lies……

Every CEO and HRD states that they are aware of these changes and are preparing for them with comments such as:

  • "People come first "
  • "Employee engagement and productivity is a key business driver"
  • "Creating an agile workforce is a strategic imperative "

The Challenge

So, why are companies saying the obvious and yet employees still feel the technology they are using has not really changed ?

The reality is that the rate of digital disruption is increasingly fast, rapid and ferocious. No longer are the large technology companies leading this change but nimble agile start-ups are coming up with solutions corporates are not even aware of. Lowers costs, rapid deployment, integration with all existing HRIS and a heavy focus on predictive analytics is changing the People Tech environment at an astonishing rate. Acquiring the necessary insights & advantages to stay ahead of the pack is proving to be a challenge even to the most proactive business leaders and HRDs. 

The impact of disruption on the Employee and Talent agenda can be categorized around five broad categories namely:

  1. Costs and Productivity
  2. Employee Experience  
  3. Employee Retention
  4. A Strategic HR function
  5. Culture Building

We will delve deeper into the impact of disruptive technologies on each of these categories in a series of articles in the following weeks. This is the first article in the series.


The Business Transformation Network has posted this article in partnership with HR Tech Partnership.


Devyani Vaishampayan is an experienced Group HR Director and the founder of The HR TECH Partnership, an Angel Investment Fund where the investors are all FTSE 100 senior HRD’s and the investment is in HR technology start-ups. She has been named in the 2017 FT/Empower Ethnic Minority Leaders List and in the 2016 FTSE 100 'Women to Watch' list.

Having led Human Resources in over 70 countries for large multinationals such as Rolls Royce, BG Group, AT&T, Citibank and Price Waterhouse and lived in Singapore, HongKong, India and the UK, she is an international and multi-sector HR specialist. Her experience of managing the HR TECH Partnership puts her at the forefront of HR technology innovation in the start-up space.

Devyani has also been a Non-Executive Director of The HR Fund, The Singapore Association of the Deaf and Board Agenda.