How do you begin to change a culture?
I’m currently giving some thought to the team culture I’m going to need in my latest project. When you think about culture change, it always seems a bit, well, MASSIVE. It’s knowing where to start. But in fact, sometimes it needs no more than a sharp tug on a piece of string….
Years ago, I started on a programme where the client told us that IT was hindering rather than helping the organisation. Systems were complicated, the technology was something of a Dark Art and the IT team was remote and unhelpful.
I went off to find the IT team to get their side of the story. After a couple of hours, I tracked them down on the eighth floor, in a glass-walled office with the blinds closed. I opened the door, gave a sharp tug on a piece of string and opened the blinds. The cultural revolution had begun.
Mark Aikman is a Senior Technology Executive with extensive experience running mission-critical operations and delivering strategically important complex change and digital programmes for Global FTSE listed companies.
Mark was listed in the 2017 UK CIO top 100 and is regularly invited to be a Keynote speaker, conference chair/panel moderator and writes a regular column at horizonbusinessinnovation.com and CEO.digital. Mark’s background spans many verticals such as FMCG, Finance & Insurance, Oil & Gas and Telecommunications, leading major operations and transformations at North Group, BP, T-Mobile, Cadbury Schweppes organisations and is now separating the new Upfield spreads business from Unilever.