I’m currently giving some thought to the team culture I’m going to need in my latest project. When you think about culture change, it always seems a bit, well, MASSIVE. It’s knowing where to start. But in fact, sometimes it needs no more than a sharp tug on a piece of string….
Years ago, I started on a programme where the client told us that IT was hindering rather than helping the organisation. Systems were complicated, the technology was something of a Dark Art and the IT team was remote and unhelpful.
I went off to find the IT team to get their side of the story. After a couple of hours, I tracked them down on the eighth floor, in a glass-walled office with the blinds closed. I opened the door, gave a sharp tug on a piece of string and opened the blinds. The cultural revolution had begun.
