Change vs Transformation by Joanne Pagett

Change fixes the past. Transformation creates the future.

The chances of getting what we want to increase as we become clearer about what we want. Do you want a better version of now or something new? Both paths are difficult and produce rewards. Choose wisely.

 CHANGE requires becoming familiar with the current situation, and working to make things better, faster, cheaper, or some other “er” word. The past is the fundamental reference point and actions are intended to alter what already happened. The success of a CHANGE initiative is judged by efficiencies and economies that are realized at the end of our effort, compared with when you started. When you choose CHANGE, your future is really a reconditioned or improved version of the past.

 TRANSFORMATION is an assertion that our actions today create our future tomorrow. The future can be described and realized when you free yourself from the constraints of the past. In transformation, you design your future and invent ways to bring it about. Transformation doesn’t describe the future by referencing the past (better, faster, or cheaper); it births a future that is entirely new. Like CHANGE, TRANSFORMATION also begins with firmly grasping the current state of affairs — the As Is of the CORE PRIME. Without an intimate understanding of our 'As-Is', we’re delusional about the future from the outset. When you choose the path of TRANSFORMATION, it becomes easier to leave the past behind after thoroughly considering the As Is. You permit yourselves to envision the future freely; you make specific promises, with full INTEGRITY, about how things shall be. You take action to ensure that we live into your declarations about the future.

A butterfly is a transformation, not a better caterpillar.


In CHANGE mode, the desire to improve the past directs what we do. The past sets boundaries and constrains possibilities. CHANGE makes the system better. In TRANSFORMATION mode, the future directs your actions and only the limits of imagination and courage constrain possibilities. TRANSFORMATION causes new systems to emerge. 


Understanding whether you are pursuing CHANGE VS. TRANSFORMATION – and ensuring that everyone in the group agrees on your goal - will dictate your success.


I am a proven SC Cleared Business Transformation Consultant/Programme Director, with demonstrable experience gained over 20 plus years across multiple sectors of business and technologies.  My attitude and approach ensures you achieve your outcomes whilst working alongside you focusing on your Strategic Vision and Business Goals.

Business Transformation and Change is a complex subject matter and is often underestimated, my passion is to remove the “noise” created when the balance is disrupted.   To ensure Transformational change is given the attention it warrants, Transformation should always be approached from Top Down, Bottom Up, this enables the Business to drive Tech Changes, not the other way around. 

I’m often asked What is Transformation? To answer this, Tech enables people to do Business, People change the Business, Process keeps the wheel turning.