Over the last year or so we have been working with a group of actors (the same ones you see at places like Hampton Court and the Tower of London).
Change managers are experts at knowing 'what' needs to change. The 'how' comes later by Karen Walker
The most important skill of an expert in managing change, is knowing how to identify what needs to change, for industries and organisations.
There’s a good deal of commentary and discussion about the impostor phenomenon appearing in social media and the popular press recently. However, t
Given that AI and machine learning are permeating through all facets of an organisation, it is only natural to expect that Culture Building would b
To give 2018 a proper sendoff, we’ve collected seven of the year’s most impactful pieces of thought leadership, which equip you with insight, infor
Leaders succeed through ambition, a sense of urgency, an action orientation, observable deliverables and measurable results. We hear this so often
Professor Dave Ulrich recently produced a video on the Future of HR (Outside/In) which emphasised the need for HR Strategy and Processes to be aime
Digital disruption has overhauled the rules of employee engagement amongst many other aspects in the employee and talent space.
One of my clients started experimenting with responding to customer requests. His customers were co-workers — people internal to the company.
In part 3 of this exclusive video series, Hedda Bird discusses performance management, looking at the role of managers in managing your performance
We have been talking about the impact of disruption on the Employee and Talent agenda. Today, everyone is used to being treated as a ‘Customer’ and
Ibiza to the Norfolk Broads via W1 - opportunities and challenges facing the travel industry by Ian Buttery
With hotel chains now partnering with Amazon to offer a “personal concierge” by providing Echo devices in some selected hotel rooms, and travellers
Digital innovation is no longer a buzzword; the world of AI and emerging technologies (bots, robotics, augmented reality, blockchain etc) is changi