The BTN is delighted to partner with Experian, the world’s leading global information services company, for an exclusive virtual roundtable around unlocking growth strategies for Telcos. This will be an excellent opportunity for Telco leaders to discuss their current challenges and get inspiration on how to handle them.
A recent study by Forrester Research, commissioned by Experian, has identified the key challenges for Telcos in the face of the pandemic and growing digitization of customer interaction. It appears that most Telcos have a clear understanding of what these challenges are and which measures they would like to take to tackle them. They are aiming to use new technologies and alternative sets of data to ensure a smooth customer journey, prevent fraud and improve efficiency. However, they are unsure how specifically they can apply advanced software and new technologies like machine learning and AI to drive operational excellence and customer acquisition & engagement and which priorities to set for their digital transformation.
We will have an open discussion around these topics with Kai Kalchthaler, CEO DACH at Experian, where we will look to ask and answer some of the most prevalent questions. The conversation will look at specific challenges and address key topics that will help you to unlock new growth potential and to build more business from your data.
The session will follow these key topics:
- What stage of your digital transformation are you currently on? How have you seen this change in the past 12 months?
- How have you used new technology and alternative data sources to leverage growth and shareholder value?
- What approaches have been utilised to leverage customer management to improve cross & up-sell?
The session will occur in German and will take place from 3.30pm (CET) to 5pm
Simply fill out the form below and someone will be in touch from the BTN team with further information.