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In the latest video for the BTN, as part of our partnership with the Association for Business Psychology (ABP), Paul Teuton (Senior Principal at Daggerwing Group) speaks about his recent ABP award...

In the latest video for The BTN with a focus on Process, Andrew Johnson speaks about the importance of humans in the digital transformation process.

Andrew, a business improvement...

In the latest video for the BTN, Warwick Taws (CTO at Wittra) speaks about indoor positioning and unified networks. 
Warwick has extensive expert knowledge about unified networks through his...

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Sep 28

This BTN event will be hosted by Anton Fishman (HR, OD, capability and culture specialist) and will look into the impact of AI and Deep Learning on organisations and the future of work.

This session will cover:

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Latest Forum Topics

In this blog thread we can discuss openly the newest trends about Scala.

In this blog thread we can discuss openly about the newest technologies and trends within the DevOps space.

Aligning IT by Allan Aitchison

ORIGINAL

Allan Aitchison delivers a presentation on Aligning IT with a focus on delivering business advantage through technology-enabled change.

Allan Aitchison is an experienced IT Director with over 15 years in senior IT leadership roles. He brings broad experience in Utilities, Facilities Management, BPO outsourcing, Healthcare, Financial Services and blends a successful career in both client side and big 4 consulting. He has extensive international experience. Allan’s focus is on delivering business advantage through technology-enabled change.

Where should a Central Change Team Sit

ORIGINAL

On Wednesday 22 April Annapurna Change hosted its second Thought Leadership Round Table event at the iconic Hamyard Hotel.

Hosted by Dereck Gannon, COO of Comic Relief, 19 Professionals representing Senior Change leadership in the UK came together to discuss the topic  

Where should a central change team sit and how does the organisational structure impact this?

The Importance of Automation - Robert Grzeskowiak

ORIGINAL

Imagine a robot that can play and execute player actions the way people do. It can also find bugs, report them, change input data and check different variations at any time with fast feedback. Sounds like an ideal tester, but isn’t that what manual testers do?

http://blog.innogames.com/the-importance-of-automation

Creating an Excellent Customer Experience by Clive Curtis

ORIGINAL

In this video, Clive Curtis talks us through creating an excellent customer experience and its importance in overall business success.   He tells us the difference between hiring customer support/ service leaders and customer experience leaders. Clive talks about his secrets to success and the common mistakes companies make that undermine great customer experience.  

Michael Smart, Senior User Experience (UX) Designer

ORIGINAL

Michael Smart is a senior User Experience (UX) designer.  He is also a co-founder of Berlin-based digital design agency AJ&Smart whose approach recommends that you must first 'solve problems, then decorate'.  

Michael has a wealth of experience in the industry having done work with high profile organisations such as Deutsche Telekom, Dual Citizen/ lets feedback and customer feedback analysis tool, Honestly. 

In this video, Michael discusses the point at which you should be calling in a UX designer and what is in store once help has been enlisted.  

Tariq Rashid, Digital & Technology Strategy at the Home Office

ORIGINAL

Tariq Rashid, here speaking in a personal capacity, is focused on reforming and modernising how complex organisations create services that meet people's needs, optimising for user experience, sustained value, flexibility and ease of change. He is a firm proponent of open technology, open standards, and open markets.

For more please visit Tariq's blog:  http://medium.com/@postenterprise