If you’ve been in the world of change and transformation for very long, you’ve probably, at some point, been on a course about ‘dealing with difficult people’ or ‘managing resistance to change’ (since people who are displaying the symptoms we categorise as resistance, also often get lumped into the ‘difficult’ basket). 

We all have people in our life, whether in a work context or at home, with whom we sometimes feel frustrated or less connected; less able to have a productive and harmonious relationship. 

 There is an important issue in the world of Procurement. While the future of the function is at stake, too many CPOs and Procurement organisations are looking at the future of Procurement solely through a technological prism and consider technology as the end (when it is the means to an end).

It is no surprise then that the questions that are at the top of their agenda are centered around what technology (RPA, blockchain, big data, AI,…) they should focus on and implement. It is as if this or that piece of technology would magically fix all of their problems.

Although modern AI algorithms are pretty good at identifying data patterns, we’re still a few years away from losing our jobs to robots and smart voice assistants. Unless you possess unlimited financial resources and tech expertise, building neural networks as a primary business might not be a good idea. However, there are certain types of apps where AI (if used correctly!) can be a real game-changer.

We don't say breakthroughs in science are disruptions to the diagnosis and treatment of terminal illnesses, so why call revolutions in the operation, products and services of organisations and their industries, disruptions?

It is a non-standard question, isn’t it? Most similar sentences have a subject other than HR inserted at the end– usually water, coal or another precious resource; a resource that has proven to be invaluable and close to extinction. After all, what has HR done for the world to care about it? It is just another profession and a non P&L one at that.